Knowledgebase
MASTER DIGITAL SERVICES > MDS SUPPORT > Knowledgebase
Knowledgebase is a categorized collection of answers to frequently asked questions (FAQ) and articles. You can read articles in this category or select a subcategory that you are interested in.  

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How do i register ? Article not rated yet
Just click on http://www.masterdigitalservices.com/register.php to register as our member
Why should i register ? Article not rated yet
Please check our FAQ section here. http://www.masterdigitalservices.com/faq.php
How long do i have to wait for response? Article not rated yet
The most you can wait for response to your ticket would be less than 24hrs. We will surely respond to all tickets.
How do i get technical help? Article not rated yet
If the level of help you need is not serious, we will normally work you through our chat session or we can look for other alternatives. We would need to assess this before we can take a decision on ho...
How does the packages work? Article not rated yet
If you choose any of our membership packages, you would be entitled to your package benefit, over time we would be adding other benefits to the packages Please review packages here http://www.masterd...
Is membership free? Article not rated yet
Yes it is free and it also comes with some additional benefits but if you want more, you would need to upgrade to a premium or pro member. http://www.masterdigitalservices.com/compare.php
I am lost, what do i contact you about? Article not rated yet
You can contact us on any issue that is website or web related, we can get you an answer.
Is there a refund if i decide to cancel my membership? Article not rated yet
Membership is considered as support for our hard work and as such we do not issue refund, but under some circumstances, we may consider a refund if we feel we have not provided you with any service.
 


» Top Knowledgebase articles: Views
 
» Latest Knowledgebase articles: Date added
 Is there a refund if i decide to cancel my membership? 2010-01-19 11:25:44
 I am lost, what do i contact you about? 2010-01-19 11:23:57
 Is membership free? 2010-01-19 11:22:31
 How does the packages work? 2010-01-19 11:21:15
 How do i get technical help? 2010-01-19 11:10:46
 How long do i have to wait for response? 2010-01-19 11:06:43

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